Your Name wrote:
> Is any one selling this reseller blog?
If you mean reselling Blogware, yes.
> It seems like it would create way more trouble with support then its
> worth.
In our experience, the most support is the initial setup. This is in
line
w/our other hosting products. The initial support typically
involves helping
w/DNS for those users we don't host the DNS for. Other
than that, we've had
very few support questions. The end user docs are
very good and getting
better all the time (thanks, Joey!). The
interface is fairly intuitive to
get the most common tasks done.
The support is less than what we see for our web/email hosting products.
This is probably due to Blogware being a single-purpose tool. My
other theory is that with the free trial, people try to figure out how
to use the tool and if they run into problems they will read the manual
or work it out, then request support. However, once they start paying
for something, they don't do the former steps just skip to the end and
request support.
-- Chris Scott Adaptive Hosting Solutions, Inc. (formerly Host Orlando, Inc) http://www.adaptivehostingsolutions.com/
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