SmarterTools Press Release - Oct 27, 2003

FOR IMMEDIATE RELEASE
SmarterTools Inc.
877.357.6278

SmarterTools Looks to Fill a Void in Today’s Business

Phoenix, AZ -- October 27, 2003 -- SmarterTools Inc. is pleased to announce version 1.5 of their SmarterMail mail server. Built as an alternative to other, higher priced mail server products, SmarterMail 1.5 will appeal to organizations of any size, from single users and small businesses needing a simple, yet powerful mail solution, to major enterprises and full fledged web hosting companies needing to support thousands of users. SmarterMail offers unmatched stability, unparalleled speed and capacity per server, complete spam protection, integrated virus protection, and much more, all for a fraction of the cost of competing products. In addition, as SmarterMail was developed using the Microsoft .NET Framework, it is able to run on a variety of server platforms, including Windows 2000 or 2003, and it will even run on Windows XP, for people who are looking to use it as a personal mail server. "Thanks, in part, to .NET, we were able to develop SmarterMail at a fraction of the cost of our competitors without having to sacrifice the level of stability, security and performance we wanted across multiple platforms," said Bryon Grosz, Project Manager for SmarterTools Inc.

The need for an affordable, yet feature-rich, email server solution cannot be overlooked, and it is this need that SmarterTools Inc. is addressing with SmarterMail, and the word seems to be getting out. SmarterTools is adding new small businesses, enterprises and Web Hosting companies to its customer base at an incredible rate. For example, CrystalTech Web Hosting Inc., one of the largest Windows-based web hosting companies, now offers SmarterMail to their 25,000 customers, and, with a free single site or 10 user version, SmarterTools is capturing the small business market, addressing a need for those companies who do not have the deep pockets other products require. "Allowing small businesses to use our free version allows them to get up and running quickly, yet inexpensively, yet still benefit from the features and functionality of the product. As their businesses grow and expand, we are seeing companies upgrade their licenses to versions that work within their business model. As their business grows, our product grows with them," continued Mr. Grosz.

Thanks to this business philosophy, new companies are not the only ones purchasing SmarterMail. SmarterTools Inc. is busy converting companies away from their current vendors, meeting the needs of companies who are dissatisfied with the archaic architecture requirements, less than perfect support and reliability issues they see with their current product. With conversion utilities available to assist companies using products like IMail and MailEnable, SmarterTools is capturing millions of end users, and is quickly moving itself to top of the class.

In addition to SmarterMail, SmarterTools Inc. also offers SmarterStats, a web analytics application ideally suited for individuals, small businesses, enterprises and web hosting companies alike. As an added bonus, SmarterTools developed both products (SmarterMail and SmarterStats) so that they are almost identical, thus reducing the need for customers to learn two completely different applications. SmarterTools is even marketing both products together as they go virtually hand-in-hand.

SmarterTools Inc. sees a need for powerful products that appeal to any sized business or organization. With their current product line, consisting of SmarterMail and SmarterStats, not to mention their marketing strategy and conversion utilities, SmarterTools Inc. looks to be an up and coming star.

About SmarterTools
SmarterTools Inc. is a privately held company based in Phoenix, Arizona specializing in internet related products and services that fill voids in their respective categories. The SmarterTools Inc. management team has the expertise and experience in the industry and in leading some of the largest companies in their respected fields. It is their experience with both Domestic and International customers in over 60 countries that has made SmarterTools Inc. an immediate player in the industry.

About CrystalTech
Founded in 1992, CrystalTech Web Hosting, Inc. has grown to be one of the largest, debt-free, privately owned companies in the web hosting industry. CrystalTech hosts customers in over 74 countries, ranging from Fortune 100 customers to small businesses. CrystalTech is responsible for 100's of millions of visits each day on the Internet. We provide this service using a state of the art network operation center that includes: redundant power systems, redundant air conditioning, redundant network connectivity, redundant network transportation (land and satellite), secured environment to the network operations center and more.

About Microsoft
Founded in 1975, Microsoft (NASDAQ "MSFT") is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software - any time, any place and on any device.

Microsoft, .NET, Windows and Windows Server are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

The names of other products or companies mentioned, or the products or companies themselves, may be trademarks of their respective owners.